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2017 Community Needs Assessment

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2017 Community Needs Assessment Overview

As part of the process to update Community Action of Lancaster and Saunders Counties’
Strategic Plan, information was obtained from a variety of sources. Fifteen new key
community stakeholders were identified and interviewed, three from each sector
(community-based, faith-based, public, private and education) to gain their perspectives
about community need and the work of Community Action, data was updated from key
sources providing population-based information about the communities served by
Community Action, and Community Action clientele were surveyed to gauge continuing
needs and agency performance. Information gleaned from these sources was presented to the Board and used to inform the update of the organization’s Strategic Plan.

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